| Job Summary: |
Xanterra Parks & Resorts has an opening for an Executive Administrative Assistant at Furnace Creek Inn & Ranch Resort in Death Valley California.
Summary:
Provide clerical and customer service support to the General Manager, Director of Sales & Marketing and Sales Managers.
Support Director of Sales & Marketing in producing sales and marketing projects, direct mail campaigns, golf tournament invitations and entry forms, etc.
Ensure highest quality of customer service to clients. Present positive image of the Sales Department in interaction with other departments.
Essential Responsibilities:
Provide clerical & administrative support to the General Manager, Director of Sales & Marketing and Sales Managers.
Answer incoming telephone calls in a timely, businesslike manner and direct calls or assist guests as appropriate.
Distribute mail and inter-office correspondence.
Maintain office-filing system.
Maintain mailing lists for production companies and golf tournament attendees.
Prepare and send mail pieces on a regular basis as directed.
Monitor office computer functions and relay problems to property MIS.
Perform daily computer tasks involving proficiency with Microsoft Word, Excel, and Publisher.
Coordinate fulfillment of information requests resulting from magazine advertising.
Maintain inventory and order office supplies and printed collateral.
Inventory and revise office forms and coordinate production of property rate sheets as needed.
Respond to routine inquires, including following up on requests for property information.
Prepare correspondence as directed.
Develop knowledge of the resort and assist clients on telephone in the absence of Director of Sales & Marketing or Sales Managers.
Assist with the production of promotional material and invitations for special events and press familiarization visits.
Maintain files and complete paperwork and follow up on gift certificate reservations.
Oversee Guest Comment Card program as directed General Manager.
Produce guest maps for both Inn and Ranch and prepare page updates for in-room Guest Directories as needed.
Perform other duties as assigned by Director of Sales & Marketing or General Manager. |
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| Job Benefits: |
This job comes with company paid employee housing with benefits to include free meals, golf, swimming, employee weight room, cable TV and retail discounts. We also offer medical & dental benefits, 401K and Flex Spending Plan.
Our remote location offers a good opportunity to save $$$.
EOE/AA M/F/D/V
Furnace Creek Inn & Ranch Resort is one resort with two hotels, an 18-hole golf course (the world's lowest course at 214 feet below sea level), four restaurants, a saloon, a cocktail lounge, retail outlets, a Borax Museum, spring-fed swimming pools, tennis courts, horseback riding, horse-drawn carriage rides, a children's playground, massage therapy, a 3,000 foot airstrip, a service station and conference and banquet facilities. |
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| Qualifications: |
Qualifications:
Ability to handle numerous tasks simultaneously.
Excellent computer skills, including Microsoft Word and Excel programs. Familiarity with Microsoft Publisher a plus.
Good communication skills and telephone etiquette.
An understanding of the appropriate handling of documents requiring confidentiality.
Ability to maintain a high level of confidentiality.
Physical Demands: Long periods of sitting. |
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| Job Ref Code: |
1004147 |
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